Privacy Policy
At REBANA, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how REBANA collects, uses, stores, and protects information when you visit our website, place an order, contact us, subscribe to our communications, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and purchase information
• Account information
• Customer service communications
• Marketing preferences
• Any other information you choose to provide to us
When you place an order, create an account, subscribe to our newsletter, contact our support team, or complete a form on our website, we may collect the information necessary to provide the requested service.
We may also automatically collect certain technical information when you visit our website, such as:
• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Referring and exit pages
• Date and time of visits
• Website interactions
• Approximate location information
• Cookie and analytics data
How We Use Your Information
We may use the information we collect to:
• Process and fulfill your orders
• Provide shipping and delivery updates
• Manage returns, refunds, and customer service requests
• Operate and maintain our website
• Improve our products, services, and website experience
• Personalize your shopping experience
• Communicate with you about your account or orders
• Respond to questions and customer support inquiries
• Send marketing emails when you have chosen to receive them
• Understand how visitors interact with our website
• Detect and prevent fraudulent or unauthorized activity
• Maintain website security
• Comply with legal, tax, accounting, and regulatory requirements
We do not use your personal information in ways that are incompatible with the purposes for which it was collected.
Shopify
Our online store is hosted through Shopify.
Shopify provides the ecommerce platform that allows us to offer our products and services to you.
When you interact with our store, certain personal information may be processed by Shopify in order to provide ecommerce functionality, payment processing, fraud prevention, analytics, and related services.
Shopify processes personal information according to its own privacy practices and applicable data protection requirements.
Payment Information
Payments made through our website may be processed by Shopify Payments or other payment providers available at checkout.
REBANA does not typically receive or store your complete credit or debit card number. Payment information is processed securely by the relevant payment provider.
The payment methods available to you may vary depending on your country, currency, and Shopify configuration.
Cookies and Similar Technologies
REBANA and our service providers may use cookies and similar technologies to operate and improve our website.
Cookies may be used to:
• Keep items in your shopping cart
• Remember your preferences
• Maintain login sessions
• Understand website traffic and usage
• Measure website performance
• Prevent fraud
• Support marketing and advertising activities where permitted
Some cookies are necessary for the website to function properly, while others may be used for analytics, personalization, or marketing purposes.
Where required by applicable law, we will request your consent before using non-essential cookies.
You may also manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Analytics
We may use analytics services to better understand how visitors use our website.
These services may collect information such as device type, browser information, IP address, pages visited, time spent on the website, and interactions with website features.
We use this information to understand website performance and improve the REBANA customer experience.
Marketing Communications
If you choose to subscribe to REBANA emails or other marketing communications, we may send you information about:
• New products
• Product education
• Wellness content
• Special offers
• Promotions
• Brand updates
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
Unsubscribing from marketing communications will not prevent us from sending transactional messages related to your orders, account, customer support requests, or other services you have requested.
Sharing Your Personal Information
We may share personal information with trusted third parties when necessary to operate our business and provide our services.
These may include:
• Shopify
• Payment processors
• Shipping and logistics providers
• Customer service providers
• Email and marketing platforms
• Analytics providers
• Fraud prevention providers
• Information technology and hosting providers
• Professional advisers
• Government authorities where legally required
We only share information where reasonably necessary for the relevant service, business purpose, or legal obligation.
REBANA does not sell personal information in the ordinary meaning of selling personal data for monetary consideration.
Advertising and Third-Party Services
We may use third-party advertising, analytics, or marketing services.
Depending on your location and the services enabled on our website, these providers may use cookies or similar technologies to understand website activity or measure advertising effectiveness.
Third-party services operate according to their own privacy policies, and REBANA does not control how third parties independently process information outside the services they provide to us.
Data Retention
We retain personal information only for as long as reasonably necessary to:
• Provide our products and services
• Maintain business and transaction records
• Fulfill contractual obligations
• Resolve disputes
• Prevent fraud
• Meet tax, accounting, and legal requirements
Retention periods may vary depending on the type of information and applicable legal requirements.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request restriction of certain processing
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request a copy of certain personal information
• Request data portability where applicable
• Opt out of certain marketing communications
• Lodge a complaint with a relevant data protection authority
Your rights depend on your location and applicable law.
To exercise a privacy right, please contact us using the information provided below.
California Privacy Rights
If you are a California resident, applicable California privacy laws may provide you with additional rights concerning your personal information.
Depending on the circumstances, these may include rights to:
• Know what categories of personal information we collect
• Request access to certain personal information
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Receive information about how personal information is used or disclosed
• Opt out of certain forms of sharing or targeted advertising where applicable
• Exercise your privacy rights without unlawful discrimination
If REBANA becomes subject to additional California privacy obligations based on business size, processing activity, or legal thresholds, we will comply with those requirements as applicable.
European Economic Area, United Kingdom and GDPR Rights
If you are located in the European Economic Area, United Kingdom, or another jurisdiction providing similar data protection rights, you may have rights including:
The Right of Access
You may request information about the personal data we hold about you and request a copy of that information.
The Right to Rectification
You may request that inaccurate or incomplete personal information be corrected.
The Right to Erasure
You may request deletion of certain personal information where legally permitted.
The Right to Restrict Processing
You may request that we restrict the processing of your personal information in certain circumstances.
The Right to Object
You may object to certain processing activities where applicable.
The Right to Data Portability
You may request that certain personal information you provided to us be transferred to you or another organization in a structured, commonly used format where applicable.
The Right to Withdraw Consent
Where we rely on your consent to process information, you may withdraw that consent at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
International Data Transfers
Because REBANA may use service providers located in different countries, your personal information may be processed outside the country where you live.
Where required, we take reasonable steps to ensure appropriate safeguards are used for international transfers of personal information.
Children's Privacy
Our website and products are not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.
If you are a parent or guardian and believe that a child has provided personal information to REBANA without appropriate authorization, please contact us so we can review and, where appropriate, remove the information.
Links to Other Websites
Our website may contain links to external websites or services.
REBANA is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, technology, legal obligations, or data practices.
When material changes are made, we may update the effective date displayed on this page and provide additional notice where required.
We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact REBANA.
Phone: (307) 298 6586
Business Name: REBANA
Business Address:
Country:
USA
Business Hours:
8.00AM -17PM
Last Updated: 09/01/2026